Frequently Asked Questions

Aerial view of a suburban neighborhood with a white two-story house featuring a dark roof. Nearby, there are other houses, a street, and a parked car.

How do I know if my roof needs repair or replacement?

If you're experiencing leaks, noticing missing or damaged shingles, or seeing water stains on your ceiling, your roof may need repair or replacement. Our team at Mountain Roofers offers free, thorough inspections to assess the condition of your roof and provide you with the best options. We also offer proactive maintenance plans to catch issues early and extend your roof's life.

Does Mountain Roofers help with the insurance claims process?

Yes! We specialize in helping homeowners and businesses navigate the insurance claims process. Our team works closely with third-party adjusters to make sure your claim is properly documented and supported. We’ll advocate for you to secure the maximum coverage available, which could save you thousands of dollars on roof repairs or replacements.

What sets Mountain Roofers apart from other roofing companies?

At Mountain Roofers, we offer more than just quality roofing services. We provide transparent communication, detailed reporting with photos and videos, and insurance advocacy to help you maximize your coverage. Our focus is on long-term roof protection and minimizing unexpected costs, not just quick fixes.

How does your inspection process work?

Our inspection process is thorough and includes both manual assessments and advanced technology like drones and FLIR systems to detect any underlying issues. We document everything using TagCam technology, giving you clear, visual reports to understand the condition of your roof. We’ll then provide a detailed plan outlining any necessary repairs or maintenance.

How can proactive roof maintenance save me money?

Proactive maintenance helps identify small issues before they turn into larger, more expensive problems. Regular inspections and maintenance can extend the lifespan of your roof, preventing costly repairs or even a full replacement down the road. It also helps ensure your roof stays in good condition, making it easier to secure full insurance coverage in case of damage.

What kind of roofing materials do you use?

We use only high-quality materials, including asphalt shingles, tile, metal, and flat roofing systems. We choose materials that meet your specific needs, ensuring they’re durable, energy-efficient, and compliant with insurance standards. Our goal is to provide long-lasting protection for your home or business.

How can Mountain Roofers save me money on my roofing project?

By helping you navigate the insurance claims process, we ensure you get the full coverage you’re entitled to, potentially saving you thousands of dollars. We’ll work directly with insurance adjusters to maximize your claim, eliminating the stress and confusion of dealing with insurance on your own.

What should I do if my roof is damaged by a storm?

If your roof is damaged by a storm, it’s important to act quickly. First, ensure your safety by avoiding any hazardous areas. Then, contact Mountain Roofers for an emergency roof inspection. We’ll assess the damage, provide immediate repairs if necessary, and guide you through the insurance claims process to ensure your repair costs are covered.

How does Mountain Roofers ensure that I get the maximum insurance coverage?

We work closely with third-party adjusters to advocate for you during the insurance claims process. Our detailed documentation—including photos, videos, and reports—ensures your claim is thoroughly supported. By handling all the paperwork and negotiations with your insurance company, we help you secure the maximum coverage, saving you thousands on roof repairs or replacements.